Frequently asked questions
Everything you need to know about Klok, hidden surprises, and the mobile app.
A KLOK is a digital surprise you can hide in the real world.
• a message • a photo • a video • a voice note • a gift card • tomorrow: much more.
Yes. You can send Amazon, Netflix, Uber Eats, Fnac and other partner gift cards directly inside a KLOK.
Texts, photos, videos and voice notes are free. Gift cards and partner offers are purchased directly from the app.
Yes. You choose freely: • immediately • in a few days • several months later • on a specific date.
Yes. You can ask the recipient to go to a specific place before they can discover the surprise.
Yes. All your surprises are encrypted so only you and the recipient can access them.
No. You can create a KLOK from home and geolocate it anywhere in the world.
Everywhere. You can create and discover KLOKs wherever the app is available.
Yes. They will receive an invitation to download KLOK and discover your surprise.
Because a surprise is meant to be experienced. With KLOK, your recipient does not just get a notification. They must find your KLOK, wait for the right moment, or go to the right place before discovering what you prepared. Every surprise becomes a real experience.